Talabat Reviews
Talabat has an overall rating of 2.7 based on 923 reviews. Customer feedback on Talabat is mixed: Talabat reviewers highlight positive aspects like wide variety of restaurants, user-friendly interface, timely delivery, frequent promotions and discounts, which strongly appeal to busy professionals, students, families, food enthusiasts. However, Talabat is often criticized for its inconsistent delivery times, occasional order inaccuracies, limited customer support, high delivery fees.
923 reviews
5 Stars
5
4 Stars
4
3 Stars
11
2 Stars
7
1 Star
15
How would you rate Talabat?
All Talabat Reviews (923)
peggy1979
May 23, 2026
"Wrong Order and No Real Help"
I’ve used Talabat plenty of times before and usually didn’t have major issues, but this experience really put me off. I received the wrong order, and support kept asking me for photos and the receipt like I had done something wrong. I sent everything they asked for, but in the end they said there wasn’t much they could do. All they offered was a tiny voucher instead of an actual refund, even though the food we got was completely useless for us. it felt like a total waste of time and money. I deleted the app after this
0
Reply
hello_vicki291
May 23, 2026
"The order said it was delivered, but…"
The order said it was delivered, but when I checked, the driver was still nowhere near my place?! Really confusing and frustrating to have it marked complete when it clearly wasn’t
0
Reply
David_osborne92
May 17, 2026
"Hit or Miss Timing"
Sometimes it shows up on time, other times way later than the estimate
0
Reply
Norman_rodocker04
May 15, 2026
"Easy to Order Without the Guesswork"
I use talabat often, and compared to some other food apps I’ve tried, I really like how clear the menus are. Most restaurants show the full menu with prices and options, so I don’t have to call and ask or guess what’s available. Sometimes a few items are out of stock, but it usually shows before I place the order, which saves time. Overall, it makes ordering food simple and convenient for me.
0
Reply
DavidBurroughs_52
May 03, 2026
"I paid for Pro thinking it would actually…"
I paid for Pro thinking it would actually help me save on delivery fees, but what a joke. Most places still had fees or minimum order requirements anyway. I gave it about a month and ended up canceling because it just wasn’t worth the money.
0
Reply
NicolasConaway
May 01, 2026
"Good App, Just Slower When It’s Busy"
I think this is a good app and I don’t really get why people act like it’s terrible. It works fine for me most of the time. Yeah, during peak hours it can slow down a bit, but that’s not exactly shocking when everyone’s using it at once. Overall, I still like it.
0
Reply
Angeline_mosley81
April 24, 2026
"Works well in my area"
Umm, it’s been working in my area every time I’ve used it, so I don’t really have any complaints
0
Reply
CarolynBarre
April 24, 2026
"I waited close to an hour and then…"
I waited close to an hour and then my order just got cancelled out of nowhere. The app only showed some refund message, but the money still isn’t back in my account. I contacted support too and they kept sending the same copy-paste replies, like no one was even reading what I said. Really annoying tbh, not using talabat again after this
0
Reply
HaroldSims_22
April 21, 2026
"Packaging was really, really bad"
The packaging from Talabat was so bad. The bag arrived wet, sauce had leaked all over the place, and the boxes were half open. By the time the order got to me, the fries were soggy and the drink had spilled on everything. This has happened more than once too, so it’s not just a one-time thing. Really, really annoying
0
Reply
Miles_lafferty89
April 19, 2026
"Pretty handy for saving a few dirhams"
I use Talabat quite a bit, especially on busy evenings, and most of the coupons I try actually go through without any issue. Every now and then there’s a voucher with some oddly specific condition, like it only works in certain areas or on certain restaurants, which is a little annoying. But overall, it does help me save a bit here and there. Not perfect, but better than a lot of other apps I’ve used
0
Reply
Tertia
April 15, 2026
"Avoid at All Costs – The Worst Delivery Experience Ever"
THE WORST!!!!!!!!!!!!! I genuinely don’t even have words for how bad Talabat is. It is, without a doubt, the most frustrating and unreliable service I have ever used. I honestly don’t understand how they are still operating.
The support team is completely useless—you literally have to tell them how to do their job. They have absolutely no idea how to resolve issues, and it feels like no one takes any responsibility.
The worst part? They constantly LIE. They tell you a driver is at the restaurant picking up your order when, in reality, there is no driver at all. They don’t even investigate the issue—they just give you false updates and hope you accept it.
It is a complete waste of time and energy, and they will push your patience to the limit. The stress and frustration are honestly not worth it.
Do yourself a favor—STAY AWAY. Rather go to the store yourself or use any other delivery service. Anything is better than this.
This is by far the worst company I have ever dealt with. Absolutely shocking.
0
Reply
Aubrey.solomon
April 13, 2026
"Food Felt Like It Had Been Sitting Around"
I ordered dinner through talabat and yeah, it took a bit longer than expected, but the bigger issue was how the food arrived. The fries were already cold and the burger was barely warm, which made it feel like the order had just been sitting there for a while before getting to me. I still ate it because I was really hungry, but I wasn’t exactly happy about it. Delivery itself was fine, I just wish the food had arrived hot like it should
0
Reply
pamela1983
April 08, 2026
"Pretty much what I expect from a food delivery app"
I’ve used Talabat quite a few times, and for the most part it does what I expect it to do. My orders usually show up on time, and when there is a delay, the app keeps me updated so I’m not just sitting there wondering what’s going on. Payments have always felt secure to me too, which is important. I wouldn’t say every order has been flawless, but compared to what I’d expect from a delivery service, it’s been reliable enough that I still trust it and keep using it
0
Reply
bertha_Przedwiecki96
April 07, 2026
"I’ve used talabat.com a few times and…"
I’ve used talabat.com a few times and most of the time my orders show up correctly. But last time, one item was missing and the drink they sent was wrong?? Support did help eventually, but it took a bit and it was annoying. Not a terrible experience overall, I just wish they’d double-check the orders better before sending them out.
0
Reply
charles_Gutierrez77
April 04, 2026
"Disappointing experience"
The order arrived on time, which I appreciated, but the food itself was really disappointing. It tasted like it had been sitting out for a while and was already cold when I got it. The fries were soggy too, which made it even worse. I expected better from talabat, and it left me feeling let down.
0
Reply
darlenesweeney0789
April 04, 2026
"Delivery has been really frustrating lately"
So... Talabat is fine when everything actually goes smoothly, but lately I keep running into the same issue where there are no drivers available. I end up waiting forever, and sometimes the order just gets cancelled. It’s really annoying, especially when you’re hungry and just want your food delivered normally.
0
Reply
MASON
April 04, 2026
"I finally got my refund, so…"
I finally got my refund, so that part worked out, but the timing was just really frustrating. I happened to need help right when support seemed super backed up, and it took way too many days for them to get back to me. Maybe it was just bad timing on my end, but the wait definitely made the whole thing more stressful than it needed to be.
0
Reply
michael_Farley02
March 23, 2026
"Helpful discounts, when they actually work"
The discounts are nice and definitely help save a bit, but the weird part is how many of the codes don’t actually work once you get to checkout. It’s kind of frustrating because you get excited about the deal, then end up having to try a bunch of different codes just to see if any of them go through.
0
Reply
BEASLEY
March 13, 2026
"I use Talabat often, and the…"
I use Talabat often, and the payment side is okay overall. Most of the time my card goes through without any issue, which is what you’d expect. But every now and then it gets stuck or shows as failed, even though my bank already shows the amount as pending. Common sense says that shouldn’t be something the customer has to chase. Refunds also take longer than I’d like. It’s not a terrible experience, but it can be annoying when you’re just trying to order food quickly.
0
Reply
joesph.Res
March 10, 2026
"I ordered dinner and was in a…"
I ordered dinner and was in a good mood, just ready to relax and eat, but two items were missing from my order. Support was a little slow to respond, and I had to explain the issue twice and send a picture of the receipt. They did refund me in the end, which I appreciated, but it still kind of ruined the meal. Not the worst experience ever, I just wish it had been quicker and easier to sort out
0
Reply
Talabat Q&A
Does anybody recommend this company?
0
Answer
Have a question about Talabat?
Log in to ask your Talabat question!
Popular Brands
Customer Reviews
Questions & Answers
Ask a Question
